Last updated: 10/09/2024
1. Introduction
Welcome to Lookmax (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Looksmy mobile application and related services (collectively, the “Service”).
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal information (e.g., name, email address, phone number)
- Profile information (e.g., photos, lookmax scores, improvement goals)
- Communication data (e.g., messages with advisors, feedback)
- Payment information (e.g., credit card details, transaction history)
We also automatically collect certain information when you use the Service, including:
- Device information (e.g., IP address, browser type, operating system)
- Usage data (e.g., features used, time spent on the app)
- Location data (with your permission)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Personalize your experience and provide tailored content
- Monitor and analyze trends and usage of our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
1. Collection of Photos
Our app allows users to take and upload photos as part of the core functionality. These photos are uploaded and securely stored in Firebase Storage.
2. No Facial Data or Biometric Processing
We do not collect, process, or analyze any facial recognition data or biometric information. The app does not use or store any facial feature data beyond the user-provided photo.
3. Purpose of Storing Photos
Photos are stored solely to provide the user with access to their personal content within the app. They are used exclusively for the intended feature of displaying and managing user photos and are not used for any other purpose.
4. Data Sharing
The photos uploaded by the user are not shared with any third parties. All data remains private and accessible only to the user within the app.
5. Data Retention
Photos are retained in Firebase Storage until the user chooses to delete them or deletes their account. Once deleted, the photos are permanently removed and cannot be recovered.
6. Data Security
We implement industry-standard security measures to protect user-uploaded photos. Firebase Storage encrypts data both in transit and at rest, ensuring the safety of user information.
7. User Control
Users have full control over their photos. They can view, delete, or modify their uploaded photos at any time through the app interface.
4. Sharing of Your Information
We may share your information with:
- Advisors: To facilitate the lookmax improvement process
- Service providers: To help us provide, maintain, and improve our Service
- Business partners: For affiliate marketing and product recommendations
- Legal authorities: When required by law or to protect our rights
5. Your Choices
You can:
- Update or correct your account information
- Opt-out of marketing communications
- Request deletion of your account and personal data (subject to certain exceptions)
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
8. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@looksmy.com
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.